The Upside of Uncomfortable

I used to be a corporate litigator, so I’ve experienced my fair share of uncomfortable situations. As I’ve continued to navigate my career, though, I’ve realized that discomfort is an unavoidable part of every new step I take or goal I set. The good news is, I’ve also discovered a great way to move past … Read more

Fringe Research: Communication in the Legal Profession

woman working on laptop

After studying civility and workplace communication in the legal profession with the NALP Foundation for over a year, it is time to start putting our finding to work! Check out our article, “An Exploration of Civility within the Legal Industry,” in this month’s issue of the PD Quarterly. To learn more about how we are … Read more

Humans > Robots

Next time you disagree with a co-worker, a neighbor, or your mother-in-law, pat yourself on the back. You’re doing your part to help save humanity. That’s because the delicate push-pull involved in resolving a challenge — i.e., engaging in productive conflict — is what moves our society forward. That’s right. Our human capacity for multilayered … Read more

How Not to Be an Email A$$hole

Yes, it’s 2019. We ping. We snap. We tweet. We deliver knockout client presentations over video chat and then high-five each other on Slack with dancing emoticons, impressed with our 21st-century prowess. But let’s face it: Email is still a necessary tool for communicating for work. And even though it barely qualifies as actual communication, … Read more

How your “justs” aren’t doing justice to your reputation

“We see the world, not as it is, but as we are — or as we are conditioned to see it.” This timeless quote by businessman and author Steven Covey reminds me that, as humans, we cannot help but interpret the world through our own, inevitably biased understanding. Objectivity is an illusion. Our perception is … Read more

Getting rid of team growing pains

Two people working at computer monitor

Avoid those awkward moments by getting to know people faster! During a recent podcast discussing human interactions that often trip us up, psychologist Adam Grant recently made a point that rings oh-so-true in my line of work: People don’t come with user manuals. To which my first thought was, “But couldn’t they?!” Every day, I … Read more

The bad feedback myth

sidewalk sign saying "awesome"

Feedback is challenging – this is not a revelation to most of you. Research has shown that people avoid providing feedback like it is the plague. For those on the receiving end, the desire to get feedback is clear but once we get it, the ensuing internal debate on the “worthiness” of the feedback begins … Read more

Planes, trains, and automobiles for your career.

man sitting at airport lounge with plane outside window

Moving your career forward takes support. If you are of a certain age, you may be wondering why I am writing to you about Steve Martin and John Candy. As much as I love a classic 80’s movie, this is not where I am going with the reference. The topic of mentorship is a popular one. … Read more