The Imperfect Leader

Most new leaders who come to us for support have the weight of perfection on their shoulders. I’ve seen so many aspiring leaders frozen in their careers by the perceived expectation of achieving flawless execution, easy and productive feedback conversations, and a team who will not only rally for them but also like them on a personal level too. The …

5 Reasons Upward Feedback Sucks — And How to Fix It

Organizations spend a considerable amount of time and lose up to $35 million each year trying to get feedback on their leaders’ performance and management behaviors. For some, this is part of identifying management issues, minimizing turnover rates, or correcting lackluster productivity. For others, it is a proactive effort to deliver feedback for professional development at all levels. Recently, we …

Walking The Talk Of Unconscious Bias Training

Article originally published in Forbes, December 2019 As a communications coach, I’m a staunch supporter of companies having a robust professional development curriculum. Yet even I will agree that corporate training on inclusivity and unconscious bias have their pitfalls and limitations if employees don’t — and aren’t expected to — practice what they learn when their decisions matter most. Enter the annual …

Cancel Culture, Revisited

Any good business person will tell you that failures are a necessary ingredient of success. They demonstrate ambition to push limits, resilience against setbacks, and the creativity inherent in trial and error. Yet this same principle is rarely applied to the rules of engagement between co-workers. An isolated slip-up of questionable language, for example, can lead to HR action, and …

sidewalk sign saying "awesome"

The bad feedback myth

Feedback is challenging – this is not a revelation to most of you. Research has shown that people avoid providing feedback like it is the plague. For those on the receiving end, the desire to get feedback is clear but once we get it, the ensuing internal debate on the “worthiness” of the feedback begins to rage. [Related: Your employees …

Reflections on Our First Year in Business

With every new year we see a world of opportunities. We wake up on January 1st with what seems like a limitless and expansive calendar to accomplish our many goals, aspirations, and dreams. I often wonder, why wait for January 1, or a birthday, or any significant date? Well, over here at Fringe, some exciting changes are afoot and we …

gray storm clouds

Let’s talk about the “F-Word”

Feedback: Curse, threat, or opportunity? It’s that time of year again, feedback & performance time! While some innovative organizations are switching away from gathering and giving feedback once a year, many still hold this time for year-end performance reviews. During my years working in talent management, I met only a handful of people who enjoyed the performance process. Managers hate the administrative …