“You don’t know what you don’t know.” This quippy phrase may seem self-evident to some skeptics, but its popularity points to how common it is for people to experience blind spots in their thinking–sometimes to their great peril. Perhaps one of the most dangerous places to have blind spots is in the workplace. You count … Read more
Feedback is challenging – this is not a revelation to most of you. Research has shown that people avoid providing feedback like it is the plague. For those on the receiving end, the desire to get feedback is clear but once we get it, the ensuing internal debate on the “worthiness” of the feedback begins … Read more
Leaders are bestowed with a great gift. They have the capacity to shape individuals, organizations, and nations. Without being cheeky, I will remind everyone of the wisdom given to Spiderman, “With great power, comes great responsibility.” All too often in corporate America, our leaders see the power in their actions, their decisions, how they choose … Read more
A few weeks ago I had a conversation with a colleague that brought up the ever present topic of millennials at work. After some discussion, I reminded this person that I was a millennial and they looked shocked. “I would never have suspected!” they said as if I had told them a deep dark secret. … Read more
As summer begins heating up, students are graduating and beginning the process of heading into their post-grad jobs. When they get there, they will find that the professional world has many traps to which they can easily succumb. One that we have encountered with more frequency over the past few years is something I have … Read more
Across all industries and geographic areas, young professionals are transitioning from student to intern. Summer internships are a major recruiting tool for many companies as they provide exposure and experience to young professionals looking to start their career. For many interns, the stress of joining a summer program can turn this critical development experience into … Read more
Leadership and language go hand in hand. Our language and word choices as we lead our teams through triumphs and defeats, change and uncertainty, have become passive at best and inconsequential at worst. The speed with which we manage and the number of projects being juggled simultaneously seem to demand a carelessness when it comes … Read more
This article was originally posted on The Huffington Post. The title of brand ambassador seems to be a popular one these days. Most frequently used for companies who sell products, brand ambassadors are deployed into communities to spread the word, display the product, tweet, Instagram, and hashtag to oblivion. Many companies have brilliantly deployed brand … Read more