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Feedback is a Gift: How to Seek It, Receive It, and Use It to Level Up

Category: Communication
Katie Aldrich

Katie Aldrich

Senior Executive Coach & Trainer, Fringe PD

Katie Aldrich is the Chief Strategy Officer at Fringe PD, whose mission is to help people communicate better and create more human workplaces.
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October is the month of transformation — the leaves change, the air gets crisper, and it’s the perfect time to reflect on your growth. And what’s one of the best tools for growth? Feedback.

We know that feedback isn’t just something to check off after a big presentation or during a yearly review. It’s a game-changer, a growth accelerator, and the secret weapon of anyone who’s serious about leveling up. But here’s the kicker: it’s not just about hearing it — it’s about seeking it, receiving it with grace, and using it to evolve.

Here’s how to master the feedback game and turn it into your personal power tool.

1. Create a Culture of Feedback

If you’re waiting for feedback to show up uninvited, you’ll be waiting forever. The best professionals and leaders actively seek it out. Foster a culture where feedback isn’t awkward or rare — it’s natural, frequent, and welcomed.

Pro tip: Start small. Ask your team or colleagues, What’s one thing I could do better? Keep it specific and actionable.

2. Don’t Just Ask, Ask the Right Questions

Generic questions lead to generic feedback. If you really want to grow, focus on areas where you need insight. Instead of, How did I do? try, How could I have communicated that idea more clearly?

Pro tip: Tailor your feedback requests to specific skills, projects, or goals. It shows you’re serious about improvement.

3. Listen Without Defensiveness

Hearing tough feedback can feel like a punch to the ego, but remember: feedback isn’t an attack — it’s an opportunity. Resist the urge to explain, justify, or push back. Instead, focus on understanding.

Pro tip: Try this: Thank you for sharing that — can you tell me more? Curiosity diffuses defensiveness.

4. Separate the Gift from the Delivery

Not all feedback will come perfectly packaged. Sometimes, it’s messy, vague, or downright uncomfortable. Don’t focus on how it was delivered — focus on the message. What can you take away from it?

Pro tip: Ask clarifying questions if feedback feels unclear: Can you give me an example?

5. Turn Feedback Into Action

Feedback isn’t useful unless you do something with it. Once you’ve received it, take time to reflect, identify what’s actionable, and make a plan to improve. Then, let the person who gave you the feedback know how you’re applying it — this builds trust and shows you value their input.

Pro tip: After making changes, circle back and ask: Have you noticed an improvement? Growth is a continuous cycle.

6. Give Feedback in Return

Feedback is a two-way street. If you want to receive it well, you’ve got to give it well. Make it specific, actionable, and focused on behaviors, not personalities. And don’t forget to sprinkle in some positive feedback, too — people grow faster when they know what they’re doing right.

Pro tip: Use the “SEA” model: Situation, Experience, Action. For example: In the team meeting, you jumped in with a creative solution (situation), which helped us move forward quickly (experience). Please continue to bring solutions to the table (action).

Why Feedback Matters

Feedback isn’t about nitpicking flaws — it’s about unlocking potential. When you seek and embrace feedback, you’re showing that you care about your growth and the success of your team. Plus, the more feedback you seek, the more others will feel comfortable sharing it, creating a culture of continuous improvement.

The Fringe Takeaway

October is about embracing change, and there’s no better catalyst for change than feedback. This month, challenge yourself to go beyond passively waiting for feedback — seek it, own it, and use it to drive meaningful growth. We believe feedback isn’t just a skill — it’s a mindset. Want to create a feedback-driven culture at your organization? Connect with one of our trainers to learn how to make it happen.

💡 Ready to level up your feedback game? At Fringe, we specialize in turning feedback into a tool for growth, innovation, and stronger teams. Whether you’re looking to create a feedback-driven culture or refine your personal skills, we’ve got you covered.

👉 Connect with us today to learn how our training programs can help you and your team master the art of seeking, receiving, and delivering feedback that drives real results.

Let’s make feedback your superpower. 💪

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