Any good business person will tell you that failures are a necessary ingredient of success. They demonstrate ambition to push limits, resilience against setbacks, and the creativity inherent in trial and error. Yet this same principle is rarely applied to …

Want to know what I’m thankful for this year? Thanksgiving dinner. But it’s not because the food is delicious (although my sweet potatoes are amazing …). It’s because holiday meals are the perfect testing grounds for mediating disputes.   Think about …

When you think about it, October really is the start of the holiday season — at least in the workplace. November and December are booked solid with end-of-year corporate events and personal trips, making scheduling a beast and team productivity …

I used to be a corporate litigator, so I’ve experienced my fair share of uncomfortable situations. As I’ve continued to navigate my career, though, I’ve realized that discomfort is an unavoidable part of every new step I take or goal …

After studying civility and workplace communication in the legal profession with the NALP Foundation for over a year, it is time to start putting our finding to work! Check out our article, “An Exploration of Civility within the Legal Industry,” …

This June marked one of the most visible observances of Pride Month that our clients have ever seen. The celebration was certainly ubiquitous in my own city of D.C. Rainbow flags appeared not only above the basement bars in Dupont …

If you’re anything like me, then your workdays can sometimes feel like playing Tetris while blindfolded — the next task always comes too fast and it’s hard to see how it’ll all fit into the carefully planned puzzle that is …

Next time you disagree with a co-worker, a neighbor, or your mother-in-law, pat yourself on the back. You’re doing your part to help save humanity. That’s because the delicate push-pull involved in resolving a challenge — i.e., engaging in productive …

Yes, it’s 2019. We ping. We snap. We tweet. We deliver knockout client presentations over video chat and then high-five each other on Slack with dancing emoticons, impressed with our 21st-century prowess. But let’s face it: Email is still a …

“We see the world, not as it is, but as we are — or as we are conditioned to see it.” This timeless quote by businessman and author Steven Covey reminds me that, as humans, we cannot help but interpret …