Category Archives For: Communication

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Category Archives For: Communication

Humans > Robots


Next time you disagree with a co-worker, a neighbor, or your mother-in-law, pat yourself on the back. You’re doing your part to help save humanity. That’s because the delicate push-pull involved in resolving a challenge — i.e., engaging in productive conflict — is what moves our society forward. That’s right. Our human capacity for multilayered emotional conflict lets us go …

How Not to Be an Email A$$hole


Yes, it’s 2019. We ping. We snap. We tweet. We deliver knockout client presentations over video chat and then high-five each other on Slack with dancing emoticons, impressed with our 21st-century prowess. But let’s face it: Email is still a necessary tool for communicating for work. And even though it barely qualifies as actual communication, it’s not going away anytime …

How your “justs” aren’t doing justice to your reputation


“We see the world, not as it is, but as we are — or as we are conditioned to see it.” This timeless quote by businessman and author Steven Covey reminds me that, as humans, we cannot help but interpret the world through our own, inevitably biased understanding. Objectivity is an illusion. Our perception is our only reality. In the …

Getting rid of team growing pains


Avoid those awkward moments by getting to know people faster! During a recent podcast discussing human interactions that often trip us up, psychologist Adam Grant recently made a point that rings oh-so-true in my line of work: People don’t come with user manuals. To which my first thought was, “But couldn’t they?!” Every day, I hear concerns about miscommunication in …

The bad feedback myth


Feedback is challenging – this is not a revelation to most of you. Research has shown that people avoid providing feedback like it is the plague. For those on the receiving end, the desire to get feedback is clear but once we get it, the ensuing internal debate on the “worthiness” of the feedback begins to rage. [Related: Your employees …

Planes, trains, and automobiles for your career.


Moving your career forward takes support. If you are of a certain age, you may be wondering why I am writing to you about Steve Martin and John Candy. As much as I love a classic 80’s movie, this is not where I am going with the reference. The topic of mentorship is a popular one. There is enough data and …

Reflections on Our First Year in Business


With every new year we see a world of opportunities. We wake up on January 1st with what seems like a limitless and expansive calendar to accomplish our many goals, aspirations, and dreams. I often wonder, why wait for January 1, or a birthday, or any significant date? Well, over here at Fringe, some exciting changes are afoot and we …

Let’s talk about the “F-Word”


Feedback: Curse, threat, or opportunity? It’s that time of year again, feedback & performance time! While some innovative organizations are switching away from gathering and giving feedback once a year, many still hold this time for year-end performance reviews. During my years working in talent management, I met only a handful of people who enjoyed the performance process. Managers hate the administrative …

Sharing is caring. A lesson for our leaders.


Leaders are bestowed with a great gift. They have the capacity to shape individuals, organizations, and nations. Without being cheeky, I will remind everyone of the wisdom given to Spiderman, “With great power, comes great responsibility.” All too often in corporate America, our leaders see the power in their actions, their decisions, how they choose to structure teams and deals …

The Anxiety Impact


Over the past two years, as the election cycle ramped up to full speed and we voted for president, reports of increases in hospital and doctor visits increased. The cause? Political anxiety. Doctors have reported seeing more and more patients who are presenting with symptoms of depression, malaise, and anxiety that seem to be rooted in the national political discord. …