The Imperfect Leader

Most new leaders who come to us for support have the weight of perfection on their shoulders. I’ve seen so many aspiring leaders frozen in their careers by the perceived expectation of achieving flawless execution, easy and productive feedback conversations, and a team who will not only rally for them but also like them on a personal level too. The …

Will you join me in a push for civility?

Dear Fringe Community, In a normal year, January would be the time that I talk about being a badass goal-setter and treasuring your mistakes.  But this year — as I sit in our now highly militarized capital city on the eve of Inauguration Day — it seems more appropriate to reflect on how we Americans engage with each other as human beings. Somewhere amid the …

5 Reasons Upward Feedback Sucks — And How to Fix It

Organizations spend a considerable amount of time and lose up to $35 million each year trying to get feedback on their leaders’ performance and management behaviors. For some, this is part of identifying management issues, minimizing turnover rates, or correcting lackluster productivity. For others, it is a proactive effort to deliver feedback for professional development at all levels. Recently, we …

Supporting Each Other From Six Feet Apart

In case you missed it, the world is a really f*ing stressful place right now.  Collectively we’re dealing with a global pandemic, social upheaval, systemic racial violence, an economic downturn, and unrelenting uncertainty about the future. Individually there are also the pains and pressures of personal trauma, sickness, job loss, and canceled celebrations. I imagine that the 2020 election (before, …

Quarantined but communicating effectively

This past December, Fast Company announced that 2020 would be the year of working remotely. Well, the magazine’s editors may be right about that — but not for the reasons they expected. Instead, growing concerns about Covid-19 have prompted many organizations, both global and domestic, to start talking about protocols for sending their workforces home and ways they can maintain high levels of operability should …

Oops…I Did It Again

Remember in January when we set our sights on those shiny goals for a new year and a new decade? Well, welcome to February — the lustre of our ambition has worn off a bit, and (if you’re like me) you may be feeling a bit disheartened about your progress to date.  But as with most things, the magic in …

Fringe PD makes big move to enhance client experience

WASHINGTON — One of the fastest-growing coaching and training firms just got bigger: Megan McGrath Corsetti joined the female-led Fringe Professional Development (PD) team on Feb. 10 as its director of client relationships. “We are thrilled to be adding Megan’s energy and wisdom to our team of whip-smart trainers and consultants and look forward to seeing her ideas strengthen the impact of our …

Cancel Culture, Revisited

Any good business person will tell you that failures are a necessary ingredient of success. They demonstrate ambition to push limits, resilience against setbacks, and the creativity inherent in trial and error. Yet this same principle is rarely applied to the rules of engagement between co-workers. An isolated slip-up of questionable language, for example, can lead to HR action, and …

Gather ‘Round the Table, Ya’ll

Want to know what I’m thankful for this year? Thanksgiving dinner. But it’s not because the food is delicious (although my sweet potatoes are amazing …). It’s because holiday meals are the perfect testing grounds for mediating disputes.   Think about it. Mediation, when successful, is simply communicating through conflict with the goal of reaching an agreement that lets everyone carry …

woman working on laptop

Fringe Research: Communication in the Legal Profession

After studying civility and workplace communication in the legal profession with the NALP Foundation for over a year, it is time to start putting our finding to work! Check out our article, “An Exploration of Civility within the Legal Industry,” in this month’s issue of the PD Quarterly. To learn more about how we are utilizing this research in practice …